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$12.95 Shipping to Within Canada

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FREE SHIPPING - Add a refrigerator water filter, get Free Shipping! Applies to select filters only

Terms and Conditions

Canada Sales Tax Table

Sales tax is calculated according to the following Canadian Tax Table.

Province of Billing GST PST HST
Alberta 5% - -
British Columbia 5% 7% -
Manitoba 5% 7% -
New Brunswick - - 15%
Newfoundland & Labrador - - 15%
Northwest Territories 5% - -
Nova Scotia - - 15%
Nunavut 5% - -
Ontario - - 13%
Prince Edward Island - - 15%
Quebec 5% 9.975% -
Saskatchewan 5% 6% -
Yukon Territory 5% - -

 

Warranty Information

EZ Water Filters offers a one year replacement parts warranty on all parts purchased - Subject to manufacturers warranty terms and conditions.

If a part becomes defective within one year from date of purchase under normal use conditions, please contact us and we will be happy to make arrangements for the replacement part to be either picked up or sent to your home or office.

Please note: Water Filters have a 30 - 90 day warranty depending on the brand. Please contact a EZ Water Filters representative for more information.

Canada Shipping Information

We now offer you the option of a flat-rate shipping charge of $12.95 for delivery within Canada in 5 business days or less within Province. Delivery times are based on in-stock parts only.
Or a Loomis charge of $16.95 for delivery within Canada in 3 business days or less within Province.
*additional days will apply depending on Province.

All in-stock parts orders received by 5:00 PM EST will be shipped the same or next business day via Canada Post or Courier. The charges of your chosen shipping method plus GST apply to all parts shipped with the exception of any large or heavy items. These oversized items will be subject to a surcharge to cover the extra handling fee's that courier company's charge (This charge is NOT included in the free freight offers). You will be advised of any extra charges at the time of placing your order.

Shipping to Northwest Territories, Nunavut, and Yukon Territories will be charged $16.95 Flat-Rate with Canada Post only (Shipping by Mail Only and these areas DO NOT qualify for Free Shipping Specials). If you have any questions about our shipping policies, please feel free to ask before placing your order.

Damage or Short Shipments

It is very important to open and inspect your order upon receipt. We require that you contact us within 48 hours of delivery if you discover a shipment shortage or damage with your order. Please contact us at 1-877-733-9218 and a customer service representative will assist you.

Return Policy

All parts purchased from EZ Water Filters can be returned for an exchange or credit within 30 days from date of purchase subject to the following terms and conditions.
- Electrical items must be in their original and unopened packaging
- All non-electrical Items can be returned opened but must include their original packaging and all contents that were originally included in the package.
- Installed parts are non-returnable. This is because a part can get damaged as the result of an incorrect installation.
- Specially ordered items are non-returnable and cannot be cancelled once ordered.
- No collect shipments will be accepted.
- Returns should be accompanied by a copy of the original invoice.
- EZ Water Filters reserves the right to charge a restocking fee
- Customer is responsible for all return shipping expenses except in cases where EZ Water Filters is at fault for a damaged or incorrect shipment.

Our Commitment

It is our commitment to maintain the principles of integrity and trust with respect to the protection of personal information. As part of our commitment, we will protect the privacy of personal information of employees, clients, customers and others individuals whose personal information we collect, use and disclose. We are committed to complying with British Columbia's Personal Information Protection Act (the "Act") and all other applicable privacy laws. EZ Water Filters has made the best effort to ensure all information is accurate. Prices are subject to change without notice. Transportation expenses may apply. All taxes are extra. We reserve the right to limit quantities.

 

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